Returns & Exchanges
We want every Yigal Arieh purchase to feel thoughtful, comfortable, and secure. If something is not right, our team is here to help guide you through the best solution.
Easy 30-Day Returns
We offer returns on eligible items within 30 days of delivery.
If you need assistance with a return, simply contact us with your order details and we will guide you through the process.
Exchanges
If you would like a different size, style, or design, we will be happy to help review the available options.
Our goal is to help you feel confident and satisfied with the jewelry you choose.
Jewelry Condition
Returned jewelry should be in new, unworn condition and include the original packaging and documents provided with the order.
If you are unsure whether your item is eligible, contact us and we will be happy to review it with you.
Made-to-Order Pieces
Many of our designs are made to order and prepared especially for each customer.
If you have questions about sizing, design details, or customization before placing your order, we encourage you to contact us. We are happy to help before production begins.
Refunds
Once an approved return is received and reviewed, your refund will be processed back to the original payment method.
Processing time may vary depending on your bank or payment provider.
How do I start a return?
Contact Yigal Arieh customer service with your order details, and we will help you with the next steps.
Can I exchange my jewelry?
In many cases, yes. Contact us and we will help you review the available exchange options.
What if I need help before ordering?
We are happy to help before you place your order, especially with ring sizing, design details, and selecting the right piece.
We Are Here To Help
Fine jewelry is a meaningful purchase. If you have a question about a return, exchange, size, or specific order, our team will be happy to assist you.
Yigal Arieh Customer Service